Gulf Centre for Aviation Studies

ACI Quality Management in Airport Security

Instructor Led Virtual Training
The ACI Quality Management in Airport Security is a practical course and provides guidance to aviation security personnel at a managerial level on quality management in airport security and associated pro-active initiatives that are in accordance with QMS and airport industry leading practices. 

Course Benefits

By the end of this course students will be able to: 
  • Explain the benefits and value of quality management for airport securit
  • Apply the concepts of quality management to aviation security and explain the role of the aviation security manage
  • Describe in detail how a quality management system can be implemente
  • Understand the contribution that Quality Management System (QMS) provides to an integrated security syste
  • Implement a robust quality control programme and a process of continuous improvemen
  • Set up and run a QMS committe
  • Set up procedures and mechanisms for reporting and recording quality, service, and security incident
  • Understand and implement measures to benchmark and assess effectivenes
  • Implement regular reporting mechanisms and communications channels within the airport and other relevant agencies
  • Understand the importance of an effective security culture
  • Create a QMS training provision
  • Evolve and develop quality management within the organization

Who Should Attend

  • Airport managers and personnel with security and quality management responsibilities 
  • Suppliers and service providers with security responsibility at an airport (e.g., ground handlers, maintenance organization, cargo agents, catering, or airport security providers)
  • Civil aviation security regulators

Course Outline

  • The importance of quality management and it application to airport security
  • Principles of a systems approach to Quality
  • A practical approach to quality management: how to design and implement initial and evolving QMS systems
  • Internal quality assurance / audit approaches
  • Threat and risk management
  • Reporting and recording of incidents
  • Quality, Safety, Service, and Security Culture
  • Human resources
  • Evolving the systems with and within the organization: Case site examples.
  • Case site practical

This interactive course involves multiple simulation exercises on security planning and threat assessment in addition to managing simulated airport threats.

Course Prerequisite (s)

  • Must hold a supervisory or management security position in a civil aviation airport  
  • Must have a minimum of one to two years’ experience in the field of airport security 
  • speak, read and write English.
  • Access to a Desktop computer or  Laptop or mobile, or tablet with web cam. (Using a Mobile is not recommended) 
  • Stable Internet connection
  • MS Team/CISCO Webex application on their device (instructions will be sent once you register for the course)
  • A valid email address 

All candidates must submit their Curriculum Vitae (i.e., short resume outlining supervisory and managerial experience including time-frame and responsibilities). This programme is intended for security supervisors and managers nominated by a senior executive of their organization. 

Regulatory / Mandatory Course

Accreditations / Certifications

ACI Certificate of Completion