Gulf Centre for Aviation Studies

ACI - Airport Human Resources Management

Instructor Led Virtual Training

Maximise your most valuable asset - your people - by enhancing your HR strategies and leadership contribution. This course will help you learn how to create a high performance airport organisation by making your existing HR strategies more effective and developing the key leadership skills necessary to manage your airport’s future changes and challenges.

Course Benefits

  • Gain a broad conceptual understanding of Human Resource Management (HRM) as a strategic activity
  • Understand the changing business environment and its impact on organisations and people
  • Understand how HRM contributes to the business strategy and organisational performance of airports
  • Learn about the strategic role of HR in a changing airport environment and its relevance to creating a high performance airport culture and ethos
  • Understand how senior managers, line managers and the HR function need to work together for success
  • Develop a clear understanding of current concepts in HRM such as employer branding, psychological contract, employee engagement, talent management, cultural change, diversity and mental toughness
  • Learn about best practices in performance management, attraction and recruitment, selection, development and training, motivation and retention, employee relations, leadership, organisational and individual change
  • Gain insights into the analysis of organisations, how organisations work and measuring HR success
  • Develop your skills in performance management, team working and communication

Who Should Attend

  • Senior Airport Managers
  • Departmental Managers
  • Organisation Development, Change and Business Process Specialists
  • Human Resources and Training Managers

Course Outline

This is a highly participative and interactive programme which uses relevant case studies from other airports. We tailor the exact content to the level of participants and the circumstances of the airport/airports concerned.

  • An overview of airport business strategy in a changing world
  • Approaches to HRM : role of line and HR
  • High performing teams
  • Performance management
  • Organisation design and assessment
  • Attracting staff, employer branding , recruitment and selection
  • Development, training, talent management, managing diversity
  • Engagement, communication, conversation skills
  • Reward and recognition
  • Organisation and individual change
  • Mental toughness and wellbeing

Course Prerequisite (s)

  • speak, read and write English.
  • Access to a Desktop computer or  Laptop or mobile, or tablet with web cam. (Using a Mobile is not recommended) 
  • Stable Internet connection
  • MS Team/CISCO Webex application on their device (instructions will be sent once you register for the course)
  • A valid email address