02:00 PM to 06:00 PM (Friday & Saturday)
Got what it takes to be the face of one of the industry's most visible airport positions? You know what they say, "It's not about the destination. It's about the journey," and this begins at the airport, from check-in to the boarding gate to the airport concourse. Be part of somebody's journey, and upskill yourself to provide world-class services. This Passenger Ground Services Course is designed to complement the training requirements outlined in the IATA Airport Handling Manual (AHM), and the IATA Passenger Service Conference Resolutions Manual (PSCRM).