Course Benefits

After attending this course participants should have the confidence to assess a quality management system and associated audit programme developed in response to regulatory requirements

Who Should Attend

• Regulators involved in the assessment of an organizations quality management system and associated audit process

• Accountable Managers, Quality Managers and Audit Managers.

Course Outline

Subjects addressed will include the following:

• Basic principles of Quality Management

• Understanding associated terminology

• Quality Management - a practical view

• Applications of Quality Management

• The relationship between Quality & Safety Management systems

• Understanding the regulations in relation to Quality Management and Audit

• Developing & implementing Quality Management in response to regulations

• Regulatory responsibilities of the Quality Manager

• The true quality management function

• Fundamental principles of auditing

• Relative responsibilities of those managing and undertaking audits together with those subject to auditing activity who will need to consider and implement effective corrective actions

• Development of audit programmes

• Best practice audit planning, conduct and reporting

• Audit reports & records

• Auditor competency and development issues

• Effective corrective action, audit follow up and close out mechanisms

• The role of the Accountable Manager in steering the audit process and ensuring adequate response to audit findings

• Interactive trainer led discussions on quality management and auditing problems & solutions
  

Course Prerequisite (s)

speak, read and write English.