After attending this course participants should have the confidence to assess a quality management system and associated audit programme developed in response to regulatory requirements
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Regulators involved in the assessment of an organizations quality management system and associated audit process
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Accountable Managers, Quality Managers and Audit Managers.
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Basic principles of Quality Management
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Understanding associated terminology
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Quality Management - a practical view
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Applications of Quality Management
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The relationship between Quality & Safety Management systems
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Understanding the regulations in relation to Quality Management and Audit
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Developing & implementing Quality Management in response to regulations
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Regulatory responsibilities of the Quality Manager
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The true quality management function
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Fundamental principles of auditing
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Relative responsibilities of those managing and undertaking audits together with those subject to auditing activity who will need to consider and implement effective corrective actions
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Development of audit programmes
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Best practice audit planning, conduct and reporting
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Audit reports & records
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Auditor competency and development issues
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Effective corrective action, audit follow up and close out mechanisms
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The role of the Accountable Manager in steering the audit process and ensuring adequate response to audit findings
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Interactive trainer led discussions on quality management and auditing problems & solutions
speak, read and write English.