Gulf Centre for Aviation Studies

Quality Management - Principles & Practice in an Aviation Environment

Venue: Dubai

An industry specific two-day course designed for those who need to understand the application of the basic principles of Quality Management in an aviation environment. This is a practical course that aims to provide participants with sufficient knowledge to understand how to develop and implement formal quality management disciplines in response to regulatory requirements.

Course Benefits

After attending this course participants should have the confidence to assess a quality management system and associated audit programme developed in response to regulatory requirements

Who Should Attend

  • Regulators involved in the assessment of an organizations quality management system and associated audit process

  • Accountable Managers, Quality Managers and Audit Managers.

Course Outline

Subjects addressed will include the following:

  • Basic principles of Quality Management

  • Understanding associated terminology

  • Quality Management - a practical view

  • Applications of Quality Management

  • The relationship between Quality & Safety Management systems

  • Understanding the regulations in relation to Quality Management and Audit

  • Developing & implementing Quality Management in response to regulations

  • Regulatory responsibilities of the Quality Manager

  • The true quality management function

  • Fundamental principles of auditing

  • Relative responsibilities of those managing and undertaking audits together with those subject to auditing activity who will need to consider and implement effective corrective actions

  • Development of audit programmes

  • Best practice audit planning, conduct and reporting

  • Audit reports & records

  • Auditor competency and development issues

  • Effective corrective action, audit follow up and close out mechanisms

  • The role of the Accountable Manager in steering the audit process and ensuring adequate response to audit findings

  • Interactive trainer led discussions on quality management and auditing problems & solutions

Course Prerequisite (s)

speak, read and write English.